Rangora
Rangora ISP · Product Explainer

One Platform to Manage, Automate and Grow Your ISP

Customer management, billing, MikroTik & OLT operations, RADIUS, network monitoring, support, field service, accounting and reseller management — one connected system for broadband and FTTH operators.

18 connected modules
MikroTik, RADIUS & OLT ready
Fully managed & hosted
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02
Customers

Customer & Subscriber Management

Complete customer, service and technical records in one searchable system.

Customer code & PPPoE username records
Assigned router, OLT, zone & reseller
Suspend, restore & change packages
Advance-credit wallet & balance correction
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03
Onboarding

Bulk Customer Onboarding & Import

Move existing customer records in without entering every account manually.

Import from XLSX, CSV or text files
Pre-filled templates from router discovery
Preview, match & rollback before import
Background processing for large batches
XLS
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04
Billing

Packages, Billing & Renewals

Automate recurring billing while keeping control over exceptional cases.

Packages linked to real MikroTik PPP profiles
Automatic invoices, reminders & renewals
Auto suspension & reconnection on payment
Mid-cycle package-change proration
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05
Payments

Payments & Collection

Collect and reconcile payments through online and offline channels.

Cash, bKash, Nagad, Rocket, bank & gateways
SMS Collector matches forwarded payments
Field bill-collector app with daily totals
Duplicate-payment protection
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06
MikroTik

MikroTik & PPPoE Management

Connect business actions directly with the network instead of updating two systems separately.

Sync PPP profiles & customer credentials
Enable, suspend or disconnect from the panel
Billing walled-garden for overdue accounts
Router-vs-database reconciliation
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07
RADIUS

RADIUS-Based AAA

Centralize authentication and control when operating multiple routers.

Rangora-managed or custom RADIUS
Automatic speed-group & profile sync
Live disconnect & Change of Authorization
Automatic fallback and recovery
✓
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08
OLT / ONU

OLT and ONU Management

View and manage fiber access equipment from the same operational workspace.

ONU discovery & online/offline status
Optical signal, distance & temperature reads
Match ONU to customer by PPPoE/MAC
Restart, activate or deactivate ONUs
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09
NOC

Network Operations Center

A practical, real-time view of network health for operations teams.

Real-time device, zone & incident health
Peak, average & 95th-percentile bandwidth
Conflict detection across router and database
Read-only checks with suggested fixes
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10
GIS Map

GIS Network Map & Service Zones

Map the physical and commercial structure of the network.

Routers, OLTs & splitters on an interactive map
Feeder, distribution & drop-fiber paths
Automatic fiber-length calculation
Zone-based coverage checker for the website
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11
Reseller

Reseller & Multi-Level Distribution

Support both revenue-sharing and bandwidth-purchase business models.

Revenue-share or fixed bandwidth billing
Prepaid wallet with credit-limit enforcement
Parent & sub-reseller settlement flow
Reseller self-service portal
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12
Field Service

Support Tickets & Field Service

Manage customer problems from first report to final resolution.

Ticket priorities & conversation threads
Technician dispatch with live status
Customer live-location sharing
Auto-close on job completion
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13
AI Support

AI Support & Live Customer Chat

A bilingual support system designed around common ISP problems.

English, Bengali & Banglish understanding
Checks live service & billing status first
Escalates unresolved cases to a human
Works with or without an external AI provider
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14
HR

HR, Attendance & Payroll

Manage office and field employees from the same platform.

GPS-stamped check-in & check-out
Leave requests & approval workflow
Attendance-based payroll calculation
Per-employee payslip summary
IN
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15
Mobile

Portals & Mobile Apps

Role-specific experiences instead of forcing every user into the full admin panel.

Customer, Employee, Biller & Admin apps
Pay bills & track technicians from the app
Role-specific access for every team member
Biometric or screen-lock protected access
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16 · Built to Be Trusted

Secure by design. Ready when you are.

Every ISP runs in its own protected data environment, with encrypted service credentials and server-verified payments — so network operations and billing stay reliable.

Separate data environment for every ISP
Encrypted or protected service credentials
Server-side verification of payments
Automated business-data backups
Managed Hosted Service
Rangora manages the hosting, infrastructure, maintenance and central updates — you focus on the network and customers.
Direct & Reseller-Ready
Run your own subscribers, or grow through resellers and sub-resellers with wallets, credit limits and settlement built in.
Contact Rangora
Request a demonstration and review the modules, limits and plan for your ISP.
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